These terms are an agreement between you and DoubleY, the provider of the NextBrain platform. They set out your rights and obligations when you use the app on Android, iOS and the web, and the website nextbrain.site. Read them together with our Privacy Policy.
Version 2.0
6 min read
Section 01
Accepting these terms
By creating an account or using NextBrain you agree to these terms and to the Privacy Policy. If you use the platform on behalf of an organization, you confirm that you are authorised to accept these terms for it. If you do not agree, do not use the platform.
Section 02
What the platform offers
NextBrain is an education platform that offers:
Students: recorded courses, live classes, exams, attendance and the AI assistant.
Teachers: publishing courses, managing students, creating and grading exams, and live teaching.
Parents: following their children's progress.
Educational organizations: managing departments, timetables, enrolment, grades and advising.
We may improve, change or retire features over time, and we will try to tell you beforehand about any change that affects you significantly.
Section 03
Who can use NextBrain
You must be 10 years old or older.
If you are under 18, use the platform with your parent's or guardian's consent, or through your school or organization.
Teachers are verified before they can publish courses, and we may ask for documents proving identity or qualifications.
Section 04
Your account and its security
Give accurate information and keep it up to date.
An account is for one person only: don't share, sell or transfer it.
Keep your password secret, turn on two-step verification where available, and tell us at once if you suspect someone else got in.
A student account is bound to a limited number of devices set by the platform administrator, and switching devices has a waiting period. Trying to get around this breaks these terms.
You are responsible for everything that happens through your account.
Section 05
Teachers, organizations and parents
A teacher is responsible for the accuracy of their content and for having the right to publish it, for respecting their students' privacy, and for not using students' data outside the platform.
An organization is responsible for the data it enters about its members, for obtaining the necessary consents (including parents' consent for minors), and for what its staff do on the platform.
A parent links their account only to their own child's, and uses what they see to follow their child's education.
Section 06
Content and intellectual property
Course content (videos, files and exams) belongs to its teachers or organizations. A subscription gives you the right to watch and use it for your own learning only.
You may not download content outside the app's download feature, or film, record, copy, sell or republish it.
The platform's software, design and brand belong to DoubleY.
What you upload stays yours; you give us a limited licence to store it and show it to the people entitled to see it, as far as needed to run the platform.
If you see content that infringes your rights, write to us and we will review it and remove it if the claim holds.
Section 07
Acceptable use
You must not:
Share your account or sell access to courses.
Cheat in exams or help others cheat.
Abuse, bully or harass anyone, or post inappropriate or unlawful content, in classes, messages or comments.
Impersonate another person or organization.
Try to get around content protection, device binding or security systems, upload malware, or scrape the platform.
Use the platform for spam or fraud.
Section 08
Prices, payment and refunds
Course and plan prices are shown before you pay, and include only what is stated.
Payment is made through approved payment providers, whose terms apply to the payment itself.
Access to content starts once the payment is confirmed and lasts for the period stated for the course or plan.
Payments are final unless the course page says otherwise or the law requires a refund. To ask for a refund, write to us from Complaints & support.
Wallet points are usage credit inside the platform; they are not money and cannot be cashed out unless stated otherwise.
Section 09
Live classes and meetings
Be respectful and follow the host's instructions; the host can mute, turn off cameras or remove anyone who breaks the rules.
The host may record a class, and everyone sees an indicator while recording is on. By joining a recorded class you agree that what you share in it appears in the recording.
Do not record a class yourself or publish its content without the host's permission.
Meeting links may let guests in: share them only with the people you mean to invite.
Section 10
Exams and grades
Some exams may be graded automatically or with the help of AI; the teacher or organization reviews and confirms the results. If you disagree with a grade, ask for a review in the app or from your teacher or organization. A teacher or organization may cancel a result where cheating is proven.
Section 11
The AI assistant
The AI assistant and AI-based tools give answers and suggestions that can sometimes be wrong. Use them to help you learn, and check important information with your teacher. Their answers are not professional, medical or legal advice.
Section 12
Third-party services
The platform works with external services such as Sign in with Google, Google Drive, Google Forms and payment providers. Your use of them is also governed by their own terms and privacy policies, and we are not responsible for their availability or conduct.
Section 13
Suspension and termination
You can delete your account at any time from Settings: it is switched off at once and permanently deleted after 14 days, unless you sign in to cancel.
We may suspend, limit or delete an account that breaks these terms or puts users or the platform at risk, and we will tell you why unless the law prevents us.
An account suspended for a violation is not entitled to a refund.
Section 14
Disclaimers and liability
We work to keep the platform available, secure and accurate, but we provide it “as is”, without a promise that it will never be interrupted or free of errors. Teachers and organizations are responsible for their content and academic results. As far as the law allows, DoubleY is not liable for indirect damages, and its liability never exceeds what you paid the platform in the twelve months before the claim.
Section 15
Changes to these terms
We may update these terms. We change the version and effective date, and we tell you in the app before any significant change. Continuing to use the platform after the change takes effect means you accept the updated terms.
Section 16
Disputes
If you have a complaint, write to us first and we will try to settle it amicably within 30 days. Unless agreed otherwise, these terms are governed by the law applicable where DoubleY operates, without taking away any protection your own country's consumer law gives you.
